1-to-1 Lesson with Dawne Delivered via Skype

1-to-1 Lesson with Dawne Delivered via Skype

45.00

You will get one-to-one attention throughout this 50 minute lesson, as Dawne guides you through a series of exercises designed specifically for your challenges and strengths - from  the comfort of your home or studio.  

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booking policy

  1. Please request your lesson or course of lessons using our lesson request form.  Once received, we will be in touch within 24hr to schedule your lesson(s).  At that time, we will ask you to confirm your booking  with payment, via our online shop. 
  2. Lessons are booked on a first-come-first-served basis, meaning your lesson or course of lessons, is only confirmed once payment is received.  
  3. If we do not receive payment for your lesson more than 24hrs in advance of your lesson, your lesson(s) will be released and available for another student to book.
  4. Please contact us at least 1 day before the lesson for an initial call to ensure that everything is set up correctly (microphone, camera, etc).

no-shows/cancellations

  1. If you give us more than 24hrs notice to cancel or reschedule your lesson it will be available to book at another date before it's expiry. 
  2. If you neglect to give us more than 24hrs notice to cancel or reschedule your lesson, it will be treated as having been used whether or not you attend and you will not be entitled to a refund or to reschedule. 
  3. If we have to cancel your lesson, for any reason (such as teacher illness or emergency), we will do our best to give you advance notice and in such instances, you will be able to re-book that lesson, with expiry date of that session be extended 14 days.  It is your responsibility to make sure we have the best way to contact you to notify you of cancellations.
  4. In case we have to deal with technical problems and poor internet connection we reserve the right to cancel your Skype Lesson. We will contact you to let you know in advance, unless the problem is urgent or an emergency. 
  5. If we experience any technical problems during your Skype Lesson, which will prevent us from continuing it, we reserve the right to rebook the lesson for another day. However, you will only be given the amount of time remaining from your lesson. For example: if your lesson got interrupted 20 mins after it started, you will only be given 30 mins for your next lesson.  

your purchase

  1. We cannot guarantee specific equipment will be available for your lesson.  It is at our teachers' discretion, which equipment will provide you with the best workout to help you achieve your goals.
  2. Please note the expiration and terms of your purchase.  For the avoidance of doubt, unless otherwise noted, all single lesson purchases are valid for 3 months from their purchase date and must be used during that time and all courses will follow the schedule confirmed at booking.
  3. All lessons can be booked per teacher availability.  We will do our best to accommodate preferred lesson times but in some cases, this may not be possible (especially during peak times or holiday periods). You will not be entitled to any refund for any un-used single lessons on your account.  To avoid losing pre-purchased single lessons, please book at time of purchase. 
  4. You purchase a lesson with a specific teacher. This means that in the event of unavailability of your chosen teacher, your lesson cannot be rebooked and taken with another teacher.  Each teacher works for him or herself and services are non-transferrable unless otherwise stated.
  5. We do not run lessons/classes over half term, school, or bank holidays.

refunds

  1. You cannot transfer un-used single lessons or bookings without our permission.  Please, just ask us.  Such permission will not be unreasonably withheld.
  2. All lessons can be booked per teacher availability.  We will do our best to accommodate preferred lesson times but in some cases, this may not be possible (especially during peak times or holiday periods). You will not be entitled to any refund for any un-used single lessons on your account.  To avoid losing pre-purchased single lessons, please book at time of purchase. 
  3. No refunds or extensions will be given for expired un-used single lesson purchases.  
  4. You can request a refund for active single lessons that have been cancelled more than 24hrs from their confirmed start date. 
 

by making your purchase you acknowledge and accept these terms.